Minimum Order:
- What is the minimum purchase requirement before shipping can be applied?
The minimum order amount before shipping can be applied is $500.
Cabinet Construction:
- How do the cabinets need to be assembled?
The cabinet components are installed with Lamello Cabineo connectors that need to be screwed in using just a single tool that can be purchased separately. For detailed instructions on how to assemble, click here.
- How thick are the backs of your cabinets?
The cabinet backs have a thickness of 5/8 inch boarding on top and bottom for installation with an additional 1/8 inch backing.
- How thick is the back/bottom of the drawer box?
The back/bottom of the drawer box is 5/8 inch thick.
- Are the cabinet sides finished, or do they require side panels?
The sides of our cabinets are finished. If you require, we do supply side panels at an additional cost. The material of the panels are melamine and is 5/8 inch thick.
- Are holes for handles pre-drilled in the cabinets?
No, handle holes are not pre-drilled in the cabinets.
- Are holes for shelves pre-drilled in the cabinets?
Yes, five shelf holes are pre-drilled in the cabinets for each shelf.
- What color are the interiors of your cabinets?
The interiors of all our cabinets are white.
Delivery and Installation:
- How do I determine the delivery cost for my order?
You can obtain delivery prices by entering your address during the checkout process.
- Can I choose to pick up my order instead of having it delivered?
No, we do not offer pick-up service as our delivery is managed by a third-party delivery company.
- How are the cabinets shipped?
The cabinets are foam-wrapped, flat-packed, and shipped in cardboard boxes.
- What are your delivery options for apartment buildings?
Please contact the shipping company provided at the time of checkout.
- Do you offer basement delivery services?
Please contact the shipping company provided at the time of checkout.
- Do you provide cabinet installation services?
No, we do not offer cabinet installation services.
- Shipping to Certain Islands.
If your delivery address is on one of the islands, additional ferry fees may apply up to $150 per order. Our sales team will contact you after you place your order to confirm the total shipping cost, including any ferry or additional charges.
Hardware and Accessories:
- Do your drawers and doors feature soft-close functionality?
Yes, all our doors and drawers are equipped with soft-close mechanisms.
- Do the cabinets come with handles, or do I need to purchase them separately?
Handles are not included with the cabinets. You can purchase the hardware separately to customize the look to your preference.
- Are there any pre-installed hardware or accessories, like spice racks or waste bins, in the cabinets?
No, any hardware or accessories will need to be purchased separately and installed by you or your contractor.
Miscellaneous:
- Is it possible to buy cabinet boxes separately without doors?
Yes, you can request a quote for purchasing cabinet boxes without doors by sending us an email at Sales@etacabinets.com